Policy ofBookingPaymentCancellationfor our guests.


Check In - until 18h
Check out - until 14h

Reservations made + 10 days before arrival:
- 30% payment on booking;
- Payment 70%, 5 days before arrival.

Reservations made - 10 days before arrival:
- 100% payment on booking.


Full refund for cancellations made within 48 hours of booking if arrival date is within 14 days or more.

Refund up to 50% for cancellations made at least 7 days before the arrival date.

No refunds for cancellations made within 7 days of arrival date.

Cookies Policy

What is a cookie?

A cookie is a small text file that a website places on your computer, phone or any other device with internet access, containing information about your navigation on that website.

Cookies only retain information related to your preferences.

What are cookie files for?

Cookies are used to facilitate navigation and make it simpler and do not damage your device. They allow for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

Is it possible to disable the use of cookies?

Yes, cookies can be disabled in your browser. Note, however, that by disabling cookies, you may prevent some web services from working properly, affecting, partially or totally, website navigation.

If you want to block or delete cookies on this site, you can do so by modifying your browser settings. Although the parameterization of each one is different, it is common to configure it in the "Preferences" or "Tools" menu. For more details on configuring cookies, see your browser's "Help" menu.​​

Privacy Policy

1. Scope of our Privacy Policy

This privacy policy covers this website. The Vila Gaivota team respects the User's privacy and processes their personal data in accordance with the laws in force of (RGPD 2018). The data will not be processed for any purposes other than those specified here. The Vila Gaivota team reserves the right to update or modify its Privacy Policy at any time, namely in order to adapt it to legislative changes.

2. For what purposes is the User's personal data collected?

The data collected in the forms on the website are intended exclusively for processing user requests, and will not be used for any other processing.

3. Does the Vila Gaivota team use the personal data collected for Direct Marketing?

The Vila Gaivota team will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. The Vila Gaivota team does not sell or trade your data with third parties.

4. Who has access to the User's personal data?

The Vila Gaivota team does not disclose any personal data of its Customers and Users to third parties without their consent, except when required by law.

5. Where is User data stored?

The Vila Gaivota team saves the data of its customers and Users on its servers located in the European Union. These servers are protected and maintained to the highest security standards and to comply with applicable privacy laws. Your customer data is only accessed via a password and is therefore not available to the public. If you wish to be removed from our database, you may exercise this right by contacting us through the various means available on the website.